![]() ![]() You are best to box most items to ensure that they arrive in good condition. Returning them in good condition, refers to their state when they reach us, so this relates to how you send them back to us, so mailing a boxed item in a post bag, usually ends up with the item damaged. You may request an exchange, credit or gift voucher. You may return any goods that you have changed your mind about*, at your cost, as long as the goods are unopened and the packaging still in perfect condition, within 7 days of receipt. We are open most days after Christmas - see our contacts us page for relevant times. We will comply with all relevant consumer laws relating to any faulty items. (Longer periods apply for Christmas gifts etc). Please contact us to make relevant arrangements. ![]() You may return any faulty goods at our cost within 14 days of receipt. Our refunds and returns policy is to be read in conjunction with our Terms & Conditions. ![]()
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